TeleData Link Web Centrex solution is State of the Art Hosted PBX and UCaaS.
TeleData Link Web Centrex platform offers cloud communications services with confidence, knowing that the underlying platform is built with best-of-breed components and is backed by experienced industry veterans who know what it takes to deliver enterprise-class business solutions.
Robust Features. TeleData Link takes full advantage of the SIP network architecture to deliver a comprehensive set of Class 5 and IP-Centrex calling features in a format that is flexible, efficient and future friendly. Rest assured that your platform is future proof – as technology and markets continue to evolve, new features will be added as application servers that are managed by the platform’s robust SIP Session Control stack.
Scalability. As a fully managed service, TeleData Link lets you focus on your business without the pain that typically accompanies growth. Whether you have a mom and pop shop or fast growing corporation, TeleData Link will deliver the same rock solid performance, day in and day out.
Reliability. Our seasoned management team knows what its like to lose sleep because of network downtime, and we don’t like it any more than you do. As a result we have engineered reliability into every aspect of our network and offer 99.999 service level guarantees for all mission critical functions.
Redundancy. The TeleData Link platform is a geographically redundant infrastructure-as-a-service offering that is delivered from InterNAP’s industry leading colocation facilities in New York, Dallas and Las Vegas. When you combine InterNAP’s route optimizing P-NAP technology with our seamless failover using active-active application servers, our network architecture guarantees the highest uptime levels possible.
Pricing. Our per seat pricing allows you to pay-as-you-grow.
Telco. TeleData Link is a neutral platform vendor. As such, you have the flexibility to use your own PSTN termination providers with our BYOT options. However, you will always have access to competitively priced prepaid DIDs and PSTN termination service, using our top tier carrier network.
When it comes to features, TeleData Link Web Centrex shines.
User Feature
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The TeleData Link platform uses always-available n-Share clusters co-located in geographically diverse data centers.
Most high-availability or n+1 redundancy schemes rely on a primary and failover node. In contrast, the n-Share system is Always Available. That means that we provide identical service across multiple locations in real-time. With seamless and transparent failover between nodes, service disruptions are avoided because customer connections are automatically transferred to any nodes available.
So, a voicemail can be left on a Dallas feature server, and retrieved on the New York server immediately, even if the Dallas server is no longer available. It also means that feature options (such as call-forwarding or other * codes) take effect across all servers immediately.
As network traffic grows, TeleData Link adds capacity by deploying additional n-Share nodes. Newly added nodes are added to the n-Share mesh and automatically become available to share call processing tasks across all nodes dynamically and with zero downtime. This means that we can expand to accommodate growth with zero impact on the availability of services to end users.
Where other high-availability schemes require the use of active and standby servers (with the standby servers left idle in readiness for a problem) n-Share creates efficiencies by dynamically distributing load across all available servers. This means that load can be dynamically shared across all connected nodes based on geographic distance from the user. Especially in cases where media-anchoring is required, this optimizes quality of service by ensuring voice and video payload will take the shortest path between the sender and receiver.
Mobile workers are now using SIP mobility clients (such as the PBX Fone mobile client) running over 3G and 4G wireless networks, where network conditions are often unpredictable. As a result, the ability to maximize quality of service in a scalable and reliable way is becoming more important than ever. On that front, TeleData Link has you covered.
The TeleData link Device Provisioning Server simplifies the management of SIP end-user devices by significantly accelerating device registration and deployment. With built-in support for all major device vendors, it delivers unparalleled ease of management to end users and zero-touch device configuration and customization.
Key Benefits
The TeleData Link Device Provisioning Server enables us to:
- Support all major device vendors, including Polycom, Yealink, Grandstream and Cisco to name a few
- Provision programmable keys and soft buttons for Call Parking, Multicast Paging, SLA, Call Pickup, Speed Dial, BLF/Presence, Call Recording and more
- Apply configurations to an entire office or a single device.
- Trigger configuration updates and reloads remotely (including phone firmware updates)
- Provision any number of devices remotely, without having to manually configure SIP handsets
- Upload device information in batches from a csv file, or programmatically through our flexible API
- Control configuration profiles efficiently, with no duplication of existing provisioning data
- Enable geographic load distribution by provisioning devices based on their geo location
- Reduce costs by eliminating engineer involvement with enterprise installations of individual telephones (either onsite, or over the phone)
- Delegate the day-to-day administration of most phone features and settings to SMB employees (administrators or end-users) through our intuitive PBX Management portals.
WANT TO LEARN MORE?
We would be happy to schedule a demo to help you learn about TeleData Link.